Installation, instructions and FAQ

Service First Flagpole Installation VIDEO (click below)

PROTECT YOUR FLAGPOLE! Download our FREE Weather & Half Staff Alert App

APPLE IOS DOWNLOAD LINK (click here) ANDROID DOWNLOAD LINK (click here)

Download the Service First App for free to get real-time alerts about high wind events that could damage your flag or flagpole—before they happen. You'll also receive notifications when it's time to lower your flag to half-staff. It's just one more way Service First supports you in proudly displaying your patriotism.

Instructions for Service First Flagpoles & Accessories

Frequently Asked Questions:

How long does shipping take?

We process orders in 1-2 business days and shipping takes 2-6 days depending on your location. Most orders are received within a week. All products ship from Utah.

What is the shipping cost?

We offer Express Ground shipping for $19.97 per flagpole purchase and free shipping on all accessories. We do our very best to keep the shipping costs as low as possible.

What is the difference between a Sectional and Telescoping Flag pole?

The main difference between these two types of flagpoles is the Rope (Halyard) system. The Sectional has a rope system that you will clip the flags to and then use that to raise or lower the flags. This allows you to fly flags at half staff if desired. The Telescoping pole you would clip the flags to the pole itself and then raise the entire pole. The advantage to this system is that is it very user friendly and the flags are attached to no tangle clips.

Both types have their advantages, and that is why we offer both. We also offer a Halyard Conversion Kit that will add a rope to the Telescoping flagpole if you would like that option.

Both flagpoles are made from 11 gauge anodized aluminum and share the same high wind rating.

How many flags can fly on the poles?

20' Telescoping - Up to (2) 3'x5', or (1) 4'x6' and (1) 3'x5'.
25' Telescoping - Up to (2) 3'x5', (2) 4'x6', or (1) of each.
20' Sectional - Up to (2) 3'x5', or (1) 4'x6' and (1) 3'x5'.
25' Sectional - Up to (2) 3'x5', (2) 4'x6', or (1) of each.
30' Sectional - Up to (2) 4'x6', or (1) 4'x6' and (2) 3'x5'

In order to fly more than one flag on a Sectional Flagpole, you will need to order additional flag clips. These can be purchased on the Accessories tab. It's also important to understand that adding more flags to your flagpole increases the amount of stress placed on the pole. We do recommend limiting your flag sizes to 2 4x6' flags unless you reinforce your flagpole (instructions below).

What is the wind rating on the Delta Flagpole?

The new Delta flagpole design has been tested to withstand winds up to 100 mph with a single 3x5 flag. However, we recommend lowering the flags during high wind events to minimize stress on the pole and reduce wear on the flags.

What is the Diameter of the Flagpoles?

Telescoping Flagpoles- 2 7/8"
25' and 30' Sectional Flagpoles- 2 7/8"
20' Sectional Flagpole- 1 7/8"
Adventure Series Flagpole- 2 3/8"
Orion Wall Mount Flagpole- 1 1/2"

For those that are looking to install a larger flagpole in an existing sleeve, we offer a Flagpole Adapter. This allows you to use one of our 2 7/8" flagpoles and place it in a smaller previously installed ground sleeve, between 1 7/8" and 2 3/4". More information on our Adapter can be found on the Accessories page.

Can a telescoping flagpole fly flags at half staff?

Yes, it can. However you will need to add our optional Halyard Conversion Kit or our Tether and Weight Kit to your pole to achieve the true half staff. You can find these products under the accessories tab. A video is also available on how to do this.

How long will it take to get my order?

Flagpoles generally ship within a few days of your order being placed and will deliver in 1-5 business days, depending on where you a located. We use FedEx, UPS or USPS for our flagpole and accessory shipments. If there will be any shipping or back order delays this will be noted on the product before checkout.

Does the kit come with an American Flag?

Each Flagpole kit comes with a 3'x5' outdoor rated USA Flag. Some customers prefer a larger 4'x6' flag that can be purchased and fits on all our flagpoles 25' and taller.

How to I Install the Flagpole?

Every kit comes with thorough installation instructions, however a complete installation video can be found at the top of this page.

How much concrete do I need and How big of Hole do I need to dig?

We recommend digging an 18" x 18" hole and you will need approximately 3 bags of 50 lbs concrete. This could be more or less depending on the exact size hole you dig. For areas with loose soil conditions we recommend a large hole with additional concrete to secure against high winds.

What height are the poles above ground after assembly and installation?

Pole kits may be slightly less than the advertised height following installation. For example, a 25' Sectional has 4 sections, each 78 inches in length, this brings total length of all sections to be 26'. However, after installation, your above ground height should be roughly 22.5 - 23.5 feet.
The discrepancy in height is accounted for through assembly of sections and in ground installation.

Do you offer Flagpole installation?

We don't offer installation. However, any landscaping company will be happy to install this and many Boy Scout troops or other volunteer organizations would be happy to help.

Do I need to ground my flagpole?

Flagpoles are automatically grounded, and lightning will simply travel down

If I order a light or other accessory, does it ship with my flagpole?

The Flagpole kits and our other accessories all ship separately. They will all ship close together in time and you should see them within a few days of each other.

How do I reinforce my flagpole?

The reinforcement option is for customers that want to fly a flag larger than 4x6'. The reinforcement option is also only available on the Sectional flagpoles. Instructions (click here)

How do I tie a flagpole clip?

You can find an easy video on how to do this here: Clips

How are these poles anodized?

We are dedicated to making the highest quality flagpoles, so for our anodization process we use Sulfuric Acid Anodization or Type II. This process gives you the greatest hardness plus the best corrosion and abrasion resistance possible. For our Black Color flagpoles, we anodize first and then coat with a electrolytic color, giving it a 10 year no fade guarantee.

What forms of payment do you accept?

We accept all major Credit Cards, Paypal, Amazon Pay, Shop Pay

What is your return policy?

Looking to return it or make an exchange? No problem! We have a no-hassle return/exchange policy: we guarantee your complete satisfaction. If at any time you're not 100% satisfied, send your product back within 30 days of receipt for a full refund. No questions asked.

Holiday Returns: Any purchased made after October 15th will have an extended 90 day exchange/return window. This will accommodate gift giving! The standard 30 day policy will resume starting Dec 25th.

Installation, instructions and FAQ

Service First Flagpole Installation VIDEO (click below)

PROTECT YOUR FLAGPOLE! Download our FREE Weather & Half Staff Alert App

Instructions for Service First Flagpoles & Accessories

Flagpole Manuals

Kit and Adapter Manuals

Solar and Christmas Light Manuals

Frequently Asked Questions: