Shipping policy

Shipping

Shipping Cost:

All Flagpoles will have a flat $19.97 shipping charge anywhere in the continental USA  and will be shipped Express Ground shipping with FedEx, UPS or USPS.   All other products will be shipped for free.  Orders may come in multiple packages. Orders are shipped from UTAH. Shipping costs are non-refundable.

 

Shipping Time

We strive to ship every order within 1-3 business days. All shipping times are stated in Business Days (does not include holidays and weekends) and does not include Saturday delivery.   In order to guarantee that an expedited shipment is shipped the same day, it must be received before 10 a.m. Mountain Time.  Once your order ships, it will arrive according to the option you selected at checkout.  

Orders will arrive in 1-6 days depending on your location.  A tracking number will be automatically sent to your email along with your receipt.

Delivery time map

 

 At Service First we want you to Buy with Confidence.  We are not only accredited and reviewed by the BBB but we also accept most forms of payment so you can be confident in who you are purchasing from.

Part of that is our Buy with Confidence Guarantee.  We have a 30 day money back guarantee so that you can return your purchase for any reason if you are not happy or your circumstances change.

Looking to return it or make an exchange? No problem! We have a no-hassle return/exchange policy: we guarantee your complete satisfaction. If at any time you're not 100% satisfied, send your product back within 30 days of receipt for a full refund. No questions asked. 

 

       We want you to be happy with your purchase and will do everything we can to make that happen!

 

Thank you for your business!